01
The weekend swallowing
A frantic owner, an animal that has eaten something, and one question only: do I set off now?
Veterinary practice
On a Sunday, the emergency and the booster reminder ring the same line.
Cantya answers, takes down the species, the weight and what happened, transfers to the out-of-hours service on the cases you defined, and holds the rest for Monday.
No commitment, hosted in the EU. Up and running in about ten minutes.
+44 7911 •• •• 4610:26 am · Sunday, practice closedLive00:37
My dog's eaten some chocolate, quite a lot of it, and he's shaking.
Don't make him sick. How much does he weigh, and roughly how much did he eat?
He's small, six kilos. A whole bar.
Call reportToxic, small dog
- Passed to the emergency vet
- The next two calls wait for Monday
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
Work out your real monthly cost
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Pro plan covers this volume: €179 a month, 1 500 minutes included.
It only takes 4 jobs won a month for the subscription to pay for itself.
When it rings out
Three moments you know by heart
02
The consultation that overruns
You are in the room with an agitated animal. The phone rings, and there is nobody on the front desk.
03
Monday morning after a closed weekend
Saturday’s and Sunday’s calls all come back at once, and not one of them left anything you can work from.
Already set up
What Cantya already knows about your trade
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
Greeting as shipped
« [votre nom] veterinary clinic, hello. How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Appointment types prepared
- Consultation
- Vaccination
- Emergency
Questions already known
- Do you take emergencies?
- Yes, during the day. At night, an emergency vet service takes over.
- Does my pet need a carrier?
- For cats, a carrier is strongly recommended.
Your tools
Connected to what you already use
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Google Agenda WhatsAppREST API
What it does at your place
On your calls, concretely
It separates the emergency from the appointment
Something toxic swallowed, laboured breathing, a road accident: on the words you list, it transfers rather than offering a slot.
It takes down what you need before they arrive
Species, rough weight, what happened and how long ago. The owner does not have to tell the whole story again at the door.
It answers on a Sunday
A closed day is still a day of calls. It gives the procedure you wrote and points the caller to the out-of-hours service.
It takes vaccination reminders as messages
What can wait until Monday waits until Monday, with the animal’s name and a callback number written down properly.
What it does not do
Better said now than discovered later.
- It gives no veterinary advice and never says what to do with a distressed animal beyond your written instructions.
- It prices nothing, neither a consultation nor surgery.
- It sends no text message while our sender is still waiting on the carrier’s approval.
No detours
Three objections, met head on
« A panicking owner will not talk to a machine. »
What they want first is for someone to pick up, and at that point they talk. It asks one question at a time, in a calm voice, takes down what matters and transfers to the out-of-hours service on the cases you listed. That beats a voicemail they have to chase.
« I do not want clinical instructions given in my name. »
It says only what you wrote, word for word, and nothing else. If the situation is not covered by your instructions, it says so and transfers rather than improvising an answer.
« My schedule is not in an online calendar. »
Then it takes requests as messages, with the animal’s name, a short reason and a callback number, and you book the appointments yourself. Direct booking needs a connected calendar; everything else works without one.
They trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
- No commitment
Cancel any time, up and running in minutes.
Pricing
Simple pricing, no commitment
MonthlyYearly2 months free
Essentiel
65 €/month · billed yearly
948 € 780 € a year
- Pour démarrer en douceur.
- 600 minutes included
- ≈ 0,132 €/min
Most popular
Pro
149 €/month · billed yearly
2 148 € 1 788 € a year
- Le meilleur rapport pour un cabinet actif.
- 1500 minutes included
- ≈ 0,119 €/min
Premium
299 €/month · billed yearly
4 308 € 3 588 € a year
- Gros volume, le tarif le plus bas à la minute.
- 3600 minutes included
- ≈ 0,100 €/min
A rough guide
480 calls a month of about 3 minutes each make 1 440 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Your questions
It recognises the situations you described to it: something toxic swallowed, laboured breathing, a road traffic accident, a difficult birth. On those it transfers. It diagnoses nothing and ranks nothing by itself.
The next call gets answered.
Create your account, set your greeting, listen to the result.
Try it in 60s