Choosing, before buying.
How it works, what it costs, and the trade-offs everybody meets when handing over the phone. Explained for what they are, including where the answer is not us.
Updated September 4, 2026
How many calls you miss
The one figure nobody measures, and it is already in your own records. Where to read it on your carrier’s statement, and how to turn it into an amount using your own numbers.
ReadUpdated September 3, 2026
AI phone systems: how they work
The technical chain between the ring and the first sentence, what these machines still get wrong, and the rule that decides when a human takes over.
ReadUpdated September 4, 2026
AI on the phone and the GDPR
What you owe the caller, what actually happens to their voice during the call, and the questions a supplier should answer in three sentences.
ReadUpdated September 4, 2026
2026 comparison of AI phone systems
Nine French vendors, compared on what does not go stale: the unit sold, the set-up fees, the trial, the languages and the trade tools.
ReadUpdated August 30, 2026
What does a telephone answering service cost?
Per call, per hour, per minute or on a salary: four ways of billing the same service, and the one that suits you depends on the shape of your calls.
ReadUpdated August 30, 2026
Virtual switchboard or outsourced call answering?
Both answer the phone, and they do not solve the same problem: one deals with routing, the other with the hours you do not cover.
ReadUpdated August 30, 2026
AI phone reception or a human answering service?
Where a human is still better, where they no longer are, and the three questions to ask before signing with either.
ReadThey trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
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