Your campaigns make the phone ring. Every call is answered.
Cantya answers the calls your campaigns generate, at any hour and in six languages. It asks every caller where they came from and passes the lead to your sales team and your tracking sheet.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. »
Google review · Review posted in French
« On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. »
Google review · Review posted in French
« Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. »
Google review · Review posted in French
« Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! »
Google review · Review posted in French
« Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! »
Google review · Review posted in French
Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Hosted in the European UnionData encrypted in transit and at rest.
The AI identifies itselfIn the first sentence, on inbound and outbound calls alike, as the EU AI Act requires.
Immediate opt-out“Don’t call me again” goes straight onto a list shared by all your campaigns.
Every exchange loggedTranscript, outcome and follow-up: who, when, what.
Legal calling hours : Outbound calls Monday to Friday, 10 am to 1 pm and 2 pm to 8 pm. · Supervised subprocessors : Processing outside the EU is covered by the European Commission’s standard contractual clauses.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Prices for AI chatbot, paid yearly, excl. VAT.
Plan comparison
Feature
FreeLive chat0 €/ month
Most chosenEssentiel24 €/ month
Pro65 €/ month
Premium149 €/ month
Who answers
Your team, live on the website chat
Unlimited
Included
Included
Included
Cantya, in your place, 24/7
–Not included
Included
Included
Included
Included every month
AI chatbot
–Not included
Included
Included
Included
AI Voice Agentnot selected
–Not included
–Not included
–Not included
–Not included
AI WhatsAppnot selected
–Not included
–Not included
–Not included
–Not included
Included credits
–Not included
400 creditsa month
1,250 creditsa month
3,200 creditsa month
What the AI does
Appointment booking in your calendar
–Not included
Included
Included
Included
Answers to your frequent questions
–Not included
Included
Included
Included
Handover to a human
–Not included
Included
Included
Included
Advanced statistics
–Not included
–Not included
Included
Included
Priority support
–Not included
–Not included
–Not included
Included
For everyone
A chat window in your colours
Included
Included
Included
Included
One inbox for all your channels
Included
Included
Included
Included
No commitment, no setup fee
Included
Included
Included
Included
See the full detail of the plans
Feature
Essentiel
Pro
Premium
AI chatbot
Répond 24 h/24 à partir de votre site, de votre FAQ et de vos documents
Une ligne à coller, extension WordPress, app Shopify
Included
Included
Included
Devis et demandes de prix
–Not included
Included
Included
Conseil produit avant l’achat, à partir de votre catalogue
–Not included
Included
Included
Suivi de commande et SAV (Shopify, WooCommerce)
–Not included
Included
Included
Questions sans réponse signalées, réponse apprise en un clic
–Not included
Included
Included
« Appelez-moi » : Cantya rappelle le visiteur dans la minute, avec la conversation en tête
–Not included
–Not included
Included
Sites équipés
1 site
3 sites
10 sites
Pour tous les canaux
Une seule configuration pour tous vos canaux
Included
Included
Included
Un fil unique par client : ce qu’il a dit au téléphone, sur le site ou sur WhatsApp, Cantya s’en souvient
Included
Included
Included
6 langues, suivies en cours d’échange
Included
Included
Included
Rendez-vous illimités
Included
Included
Included
Transcription et résumé de chaque échange
Included
Included
Included
Outils connectés
Agenda et e-mail
Google Agenda, Outlook, HubSpot et 24 autres
Google Agenda, Outlook, HubSpot et 24 autres
Appel saturé ou hors horaires : Cantya propose de continuer sur WhatsApp
–Not included
Included
Included
Demande d’avis Google après le rendez-vous
–Not included
Included
Included
Rapport de la semaine : ce que vos clients demandent, ce qui manque
–Not included
Included
Included
Créneau libéré : les personnes en attente sont prévenues et la place est reprise
–Not included
–Not included
Included
Acompte ou empreinte bancaire au moment de la réservation, contre les rendez-vous non honorés
–Not included
–Not included
Included
Historique conservé
6 mois
12 mois
24 mois
Au-delà du forfait, Cantya continue de répondre
Included
Included
Included
Hébergé en Europe
Included
Included
Included
Sans engagement
Included
Included
Included
Frequently asked questions
The marketing team, in plain words.
Another question?An advisor answers or calls you back.Talk to the team
How does Cantya know which campaign the call comes from?
It asks. The caller says where they saw the offer, and Cantya notes their answer in the call report. A vague answer is noted as it stands.
How many calls can it take during a wave?
Several at once: callers do not wait their turn behind hold music, even at the height of the wave.
Do leads reach the team with their campaign?
Yes. The call report carries the source stated by the caller, the call summary and a listening link. It goes to Google Sheets, Airtable or Notion, by email or to Slack or Teams.
Is a campaign run outside France covered?
Cantya answers in French, English, Spanish, German, Italian and Romanian. Calls from a campaign run in Spain or Germany are therefore taken in the caller’s language.
What about requests that come in through the chat or messages?
Cantya handles them the same way: it notes the source, the need and the contact details, then passes the lead on to the team.