GDPR COMPLIANT · HOSTED IN THE EU · EU AI ACT ·GDPRCOMPLIANT
Rooted in Nouvelle-Aquitaine
They trust Cantya
Two audiences, two journeys
Your employees get an answer. Your candidates, an interview.
Cantya recognises who is calling. An employee is answered from your documents. A candidate answers the questions for the job. Sensitive matters go to a person.
An employeeThe answer comes from your documents
How many days a week can I work from home?
Two days a week, agreed with your manager. It’s article 3 of the remote work agreement.
Source · Remote work agreement 2026, art. 3
“Employees may work remotely up to two days a week, in agreement with their manager.”
If the answer is not in your documents, the question is passed to the HR team.
A candidateMaintenance technician · Ms Bernard
Job criterionAnswer
Industrial experience6 years
Electrical certificationB1V
3-shift workYes
AvailableWithin a month
THU23
Interview booked at 10 amIn the HR team’s calendar, on a slot you opened.
Cantya records the answers. It neither selects nor rejects any candidate.
An employee mentions harassment.
Cantya asks no questions. It transfers the call straight away to the designated person.
Transfer · Claire, HR manager
Examples with fictional data.
Set-up
Ready in four steps, without a line of code.
01
You hand over your HR documents
Welcome booklet, agreements, health cover, leave and expense rules. Cantya only answers from these documents.
Youreplace a document when it changes.
02
You set the criteria for each job
Experience, licence, availability, location: job-related criteria, asked to every candidate.
Youopen or close a job in one click.
03
The interview lands in your calendar
Google Calendar or Outlook, on the slots you open.
Youchoose your slots.
04
Sensitive matters go through straight away
Health, conflict, a difficult situation: transfer to the designated number or a recorded message.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. »
Google review · Review posted in French
« On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. »
Google review · Review posted in French
« Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. »
Google review · Review posted in French
« Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! »
Google review · Review posted in French
« Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! »
Google review · Review posted in French
Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Hosted in the European UnionData encrypted in transit and at rest.
The AI identifies itselfIn the first sentence, on inbound and outbound calls alike, as the EU AI Act requires.
Immediate opt-out“Don’t call me again” goes straight onto a list shared by all your campaigns.
Every exchange loggedTranscript, outcome and follow-up: who, when, what.
Legal calling hours : Outbound calls Monday to Friday, 10 am to 1 pm and 2 pm to 8 pm. · Supervised subprocessors : Processing outside the EU is covered by the European Commission’s standard contractual clauses.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Prices for AI chatbot, paid yearly, excl. VAT.
Plan comparison
Feature
FreeLive chat0 €/ month
Most chosenEssentiel24 €/ month
Pro65 €/ month
Premium149 €/ month
Who answers
Your team, live on the website chat
Unlimited
Included
Included
Included
Cantya, in your place, 24/7
–Not included
Included
Included
Included
Included every month
AI chatbot
–Not included
Included
Included
Included
AI Voice Agentnot selected
–Not included
–Not included
–Not included
–Not included
AI WhatsAppnot selected
–Not included
–Not included
–Not included
–Not included
Included credits
–Not included
400 creditsa month
1,250 creditsa month
3,200 creditsa month
What the AI does
Appointment booking in your calendar
–Not included
Included
Included
Included
Answers to your frequent questions
–Not included
Included
Included
Included
Handover to a human
–Not included
Included
Included
Included
Advanced statistics
–Not included
–Not included
Included
Included
Priority support
–Not included
–Not included
–Not included
Included
For everyone
A chat window in your colours
Included
Included
Included
Included
One inbox for all your channels
Included
Included
Included
Included
No commitment, no setup fee
Included
Included
Included
Included
See the full detail of the plans
Feature
Essentiel
Pro
Premium
AI chatbot
Répond 24 h/24 à partir de votre site, de votre FAQ et de vos documents
Une ligne à coller, extension WordPress, app Shopify
Included
Included
Included
Devis et demandes de prix
–Not included
Included
Included
Conseil produit avant l’achat, à partir de votre catalogue
–Not included
Included
Included
Suivi de commande et SAV (Shopify, WooCommerce)
–Not included
Included
Included
Questions sans réponse signalées, réponse apprise en un clic
–Not included
Included
Included
« Appelez-moi » : Cantya rappelle le visiteur dans la minute, avec la conversation en tête
–Not included
–Not included
Included
Sites équipés
1 site
3 sites
10 sites
Pour tous les canaux
Une seule configuration pour tous vos canaux
Included
Included
Included
Un fil unique par client : ce qu’il a dit au téléphone, sur le site ou sur WhatsApp, Cantya s’en souvient
Included
Included
Included
6 langues, suivies en cours d’échange
Included
Included
Included
Rendez-vous illimités
Included
Included
Included
Transcription et résumé de chaque échange
Included
Included
Included
Outils connectés
Agenda et e-mail
Google Agenda, Outlook, HubSpot et 24 autres
Google Agenda, Outlook, HubSpot et 24 autres
Appel saturé ou hors horaires : Cantya propose de continuer sur WhatsApp
–Not included
Included
Included
Demande d’avis Google après le rendez-vous
–Not included
Included
Included
Rapport de la semaine : ce que vos clients demandent, ce qui manque
–Not included
Included
Included
Créneau libéré : les personnes en attente sont prévenues et la place est reprise
–Not included
–Not included
Included
Acompte ou empreinte bancaire au moment de la réservation, contre les rendez-vous non honorés
–Not included
–Not included
Included
Historique conservé
6 mois
12 mois
24 mois
Au-delà du forfait, Cantya continue de répondre
Included
Included
Included
Hébergé en Europe
Included
Included
Included
Sans engagement
Included
Included
Included
Frequently asked questions
The HR team, in plain words.
Another question?An advisor answers or calls you back.Talk to the team
Can Cantya tell an employee how many days of leave they have left?
No. It has no access to your HR information system. It explains the rules for accruing and taking leave written in your documents, and passes the balance request to the HR team.
Which criteria can be used for pre-screening?
Objective, job-related criteria: availability, a driving licence, a required qualification, acceptance of non-standard hours. Age, origin, family situation, health and any other discriminatory criterion have no place in the grid you write.
What happens to candidates’ data?
It is hosted in the European Union and encrypted, like all call data. The candidate hears from the first sentence that they are talking to an AI, and you remain responsible for the information owed to them under the GDPR, as for an application received by email.
How does Cantya spot a sensitive situation?
From the signals you describe to it: a conflict with a manager, a health problem, a word such as harassment. In these cases, it asks no questions about the substance. It offers a transfer to the number you designated, or takes a message so that the team calls back.
Does a candidate know they are talking to an AI?
Yes. Cantya says so at the start of the call, as the European AI Act requires.