First multichannel conversational AI agent

No customer left without an answer.

Cantya answers and calls back your customers for you, day and night. Your team gets a summary of every conversation in its own tools.

Hear Cantya on your own phone

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5.0/5 · on Google
MultichannelAI voice agent, website chat, AI WhatsApp
ConnectorsCalendars, e-mail, messaging

Auto-play · click to choose

9:41
outbound call · for Garage du Centre

Cantya is calling

online · 00:24
Hello, this is Cantya, the AI of Garage du Centre. Shall I confirm your appointment on Thursday at 10 am?
Yes, that’s perfect.
Noted. See you Thursday!
Mute
Keypad
Speaker
Appointment confirmed
Thu. 18/06 at 10:00
Summary sent to Slack
GDPR COMPLIANT · HOSTED IN THE EU · EU AI ACT ·GDPRCOMPLIANT
For every teamAn agent that knows your trade
Customer service

Answers and books appointments, 24/7.

Sales

Calls back and qualifies your leads.

Marketing

Follows up and reactivates your customers.

Finance

Chases pending quotes.

HR

Answers candidates, schedules interviews.

Rooted in Nouvelle-Aquitaine
  • La French Tech Bordeaux
  • Placéco
  • Région Nouvelle-Aquitaine
They trust Cantya
Click’n Bâches

Phone, chat and messaging

One AI. All your channels.

Your customers choose how to reach you. Cantya answers everywhere, with the same information and the same tone.

Inbound

Cantya picks up

On the phone, 24/7. Answers questions, books appointments, routes to the right team.

CantyaGarage du Centre, hello. I’m the garage’s AI. How can I help you?

An appointment for an oil change.

  • 24/7
  • 6 languages
  • Handover to a human
Outbound

Cantya calls back

Follows up quotes, confirms appointments, asks for a review. Always within the rules.

CantyaHello, this is the AI of Cabinet Martin. Shall I confirm your appointment tomorrow at 9 am?

Yes, I’ll be there.

  • Introduces itself as an AI
  • Instant opt-out
  • Legal calling hours
Website

Live chat

Answers your website visitors, captures their details and offers a call back.

CantyaYes, within 3 to 5 days. Would you like an advisor to call you back?

Do you deliver to Belgium?

  • Instant reply
  • Contacts captured
  • Call back offered

Also as AI chatbot

Messaging

AI WhatsApp

Answers on WhatsApp, where your customers already write, with the same answers as on the phone.

CantyaYes, from 9 am to noon. Shall I book you a slot?

Are you open on Saturday?

  • Same answers everywhere
  • 6 languages
  • Unified history

Also on

One knowledge base, one tone, one report. Whatever the channel.

A scenario for every department

Tell us what you run. We’ll show you the exchange.

Head of customer service

Call peaks send waiting times through the roof.

  • Answers every call, even at peak times
  • Handles simple requests on its own: tracking, opening hours, procedures
  • Transfers to your team, with the context entered, when the caller asks
  • Posts the call summary in your support team’s Slack or Teams
Monday 9:02 am · Inbound call

Monday morning overflow

Every exchange leaves a record

A clear summary, straight into your tools.

  • A summary of every exchangeWhat the customer wanted, what Cantya did, and the link to listen again.
  • One history per contactCalls, chat and messaging apps together on a single record.
  • Sent automatically, no re-keyingTo your calendar, your team messaging or your spreadsheet.
  • Google Calendar
  • Outlook
  • Gmail
  • Slack
  • Teams
  • WhatsApp
  • Google Sheets
  • Airtable
  • Notion
All connectors
Marc RochePurchasing manager · Réseau AtlasUP TO DATE
4 exchanges40 branchesQualified lead
Cantya’s summary

Network of 40 branches, about 300 calls a day, start wanted in January. Proposal accepted. Next step: rollout at two pilot branches.

  • Inbound callMulti-site project, need qualified.
  • CalendarMeeting booked with Thomas, Thursday 10 am.
  • Outbound callProposal followed up, accepted.
  • WhatsAppQuestion about the rollout schedule.
Record added in Airtable
Thursday meeting booked
#sales notified

GDPR compliant. On every exchange.

Read the privacy policy
  • Hosted in the European UnionData encrypted in transit and at rest.
  • The AI identifies itselfIn the first sentence, on inbound and outbound calls alike, as the EU AI Act requires.
  • Immediate opt-out“Don’t call me again” goes straight onto a list shared by all your campaigns.
  • Every exchange loggedTranscript, outcome and follow-up: who, when, what.

Legal calling hours : Outbound calls Monday to Friday, 10 am to 1 pm and 2 pm to 8 pm. · Supervised subprocessors : Processing outside the EU is covered by the European Commission’s standard contractual clauses.

Guided rollout

One department first. Then the whole company.

  1. 01

    Scoping

    Cantya is configured: answers, transfers, campaigns and call summaries.

    Youshow us your call flows, your rules and the tools your teams use.

  2. 02

    Pilot in one department

    Cantya is connected to your phone system, and we monitor the first calls with you.

    Youchoose a first call flow: overflow, evenings and weekends, or an outbound campaign.

  3. 03

    Expansion

    Cantya takes them on with the same setup and the same safeguards.

    Youopen it up to other departments, other sites or other campaigns.

  • Your phone system stays in place
  • Your number stays the same
  • No commitment
Schedule a scoping session

They use it every day

What our customers say about it.

« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. »
Google review · Review posted in French
« On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. »
Google review · Review posted in French
« Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. »
Google review · Review posted in French
« Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! »
Google review · Review posted in French
« Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! »
Google review · Review posted in French
Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.

Pricing

Your AI agent from 24 € a month

Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.

Your plan:
Free

Live chat

Your team answers live.

0 €for life

No payment card, no commitment.

Unlimited conversations

  • Your team answers live
  • 1 website, a chat window in your colours
  • Shared inbox
  • No automatic replies by the AI
  • A “by Cantya” mention on the bubble

Pro

For a busy business.

2 months free

65 €excl. VAT / mo

780 € excl. VAT billed once a year

Everything in Essentiel, plus:

  • AI chatbot

Optional

The AI answers for you, and you can take over whenever you like.

Premium

For a high volume of conversations.

2 months free

149 €excl. VAT / mo

1 788 € excl. VAT billed once a year

Everything in Pro, plus:

  • AI chatbot

Optional

The AI answers for you, and you can take over whenever you like.

Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.

Frequently asked questions

Everything you need to know.

Another question?Our team will answer, with your use cases in front of them.Talk to the team
Do we need to change our phone system or number?

No. Cantya connects to a Cantya number or to your existing phone system, as overflow or full time.

Does Cantya understand the vocabulary of our industry?

Yes. You describe your services and your rules, and Cantya answers with the right words, in the caller’s language.

Does it connect to our tools?

Cantya reads your availability and writes your appointments and call summaries through native integrations or API: calendar, CRM, team messaging.

Is the data stored in the EU?

Yes. Our servers are in the European Union and your data is hosted there, encrypted in transit and at rest. Voice processing handled by providers outside the EU is covered by the European Commission’s standard contractual clauses: the details are in our privacy policy.

How do I install Cantya on my site and messaging apps?

A small snippet of code to paste on your site for the chat, and a connection to your WhatsApp, Messenger, Instagram or Telegram accounts. Our team supports you during setup.

What if the AI doesn’t know the answer?

When in doubt, it offers a callback or transfers the call to a member of your team, with the context of the conversation.

What is the benefit of paying yearly?

You pay for 10 months instead of 12: 2 months free, with the same volumes every month.

Can I stop whenever I want?

Yes, there is no commitment. You can stop from your customer area.

HEAR CANTYA

Every call deserves a follow-up.

Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.

Book a demo
  • Guided rollout, department by department
  • GDPR compliant, hosted in Europe
  • No commitment, cancel at any time