Live chat
Your team answers live.
0 €for life
No payment card, no commitment.
Unlimited conversations
- Your team answers live
- 1 website, a chat window in your colours
- Shared inbox
- No automatic replies by the AI
- A “by Cantya” mention on the bubble
Cantya answers customers, suppliers and employees by the rules your team wrote. A request about a specific file reaches your accountants complete, without ever stating an amount or a payment date.
5.0/5 · Google rating





Sorting the calls
Your rules set the limit. A general question gets an answer straight away. A question about a file goes, complete, to your team, which replies in writing.
Where should I send my invoices?
Gives the dedicated address and the expected format: PDF, with the purchase order number.
AnsweredWhat is the limit for a client meal?
Quotes the rule from your expense policy and the receipts to attach.
AnsweredI never received my March invoice.
Notes the customer number and the delivery address, without promising anything.
Passed to accountsMy June invoice has not been paid.
Takes down the invoice number and the company. States no amount and no date.
Passed to accountsI’m changing banks, here is my new IBAN.
Records nothing and reminds them of your verification procedure.
Refused, flaggedClosing week
Set-up
Payment terms, supplier payment calendar, invoice address, expense claim procedure.
Youchange a rule when it changes.
Customer, supplier or employee: it asks before answering and applies the right rule.
Youchoose what each one is told.
Invoice number, company, subject and how to call back, in the call report.
Youchoose Teams, Gmail or Google Sheets.
Every call gives a summary and a transcript. The price follows the minutes of conversation.
Youtrack usage in your account.
After the call
The report arrives as soon as the call ends. Your team handles the request when it decides, with all the information.
Example with fictional data.
They use it every day
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » Legal calling hours : Outbound calls Monday to Friday, 10 am to 1 pm and 2 pm to 8 pm. · Supervised subprocessors : Processing outside the EU is covered by the European Commission’s standard contractual clauses.
Pricing
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Your team answers live.
0 €for life
No payment card, no commitment.
Unlimited conversations
To get started gently.
2 months free
24 €excl. VAT / mo
288 € excl. VAT billed once a year
400 credits is about:
Everything in Free, plus:
Optional
The AI answers for you, and you can take over whenever you like.
For a busy business.
2 months free
65 €excl. VAT / mo
780 € excl. VAT billed once a year
1,250 credits is about:
Everything in Essentiel, plus:
Optional
The AI answers for you, and you can take over whenever you like.
For a high volume of conversations.
2 months free
149 €excl. VAT / mo
1 788 € excl. VAT billed once a year
3,200 credits is about:
Everything in Pro, plus:
Optional
The AI answers for you, and you can take over whenever you like.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Frequently asked questions
Cantya gives them your general rule, for example payment at thirty days end of month if that is what you wrote. For a specific invoice, it takes down the number and the company name, and passes the question to the team.
It records no bank details. It explains the procedure you set up, takes down the request and passes it on. The check happens at your end, through your usual channel, which closes a door often used in bank detail change fraud.
Yes, if you gave it the procedure: spending limits, receipts required, submission deadline, reimbursement time. A question about a specific reimbursement is taken down and passed on, with no answer on the amount.
Cantya is billed per minute of conversation. The cost follows the call volume, which you track in your dashboard, and depends neither on headcount nor on staffed hours. Prices are public on the Pricing page.
The data is hosted in the European Union, in line with the GDPR, and encrypted. Cantya has no access to your billing or accounting software, and tells callers they are speaking to an AI.
Hear Cantya
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