Calendars
Cantya reads your busy slots so it only offers free times, then books the appointment. Outlook requires a Microsoft 365 business account.
Connectors
The conversation ends. Your tools are already up to date.
After every call, chat or message, Cantya books the appointment in your calendar, sends the summary to the right team and adds a row to your tracking sheet. No developer needed.
- 9
- connectors
- 5
- triggers
- 0
- lines of code
Conversation endedInbound call · 2 min 04 · Central Garage
- Google CalendarOil change · Thursday 6 pm · Mr LefèvreAdded
- Slack · #front-deskSummary + link to listen againSent
- Google SheetsNew row: request, number, outcomeAdded
Example with fictitious data.
Rooted in Nouvelle-Aquitaine
They trust Cantya
What is a connector?
Nine connectors, four uses.
A connector links Cantya to a tool you already use. After every conversation, Cantya writes to it for you: no export, no retyping.
Gmail · Outlook
One email per conversation or per request, sent to the right person with the summary.
Team chat
Slack · Teams · WhatsApp Business
The summary lands in the right channel, with the link to listen again. Your team acts without leaving its tool.
Sheets and databases
Google Sheets · Airtable · Notion
One row per conversation, one column per piece of information. Your tracking fills itself in.
A tool missing? Write to us and we will look into it with you.
Setup
Connected in three steps, from your dashboard.
- 01
You connect the tool
On the tool’s official sign-in page. No key to copy, and Cantya never sees your password.
- 02
You write the rule
Pick an event and an action, or describe the rule in one sentence.
- 03
You test it, then it runs
A test send to check. After that, every send, successful or not, shows up in the history.
Automations
Build your rule.
Choose when Cantya sends, and where. The preview shows what your team receives.
When a conversation ends, send to Slack.
Cantyain #front-desk
New conversation with Mr Lefèvre (inbound call, 2 min 04).
- SummaryWants an oil change before Friday.
- OutcomeAppointment offered
- Listen againlink valid for 7 days
Preview with fictitious data.
Data
What goes to your tools, and what stays with Cantya.
Sent to your tools
- The summary of the conversation and its outcome
- The customer’s number and the duration
- The reason or the message left
- The appointment: date, time, type, reason
- A link to listen again, valid for 7 days
Kept in your Cantya space
- The full transcript
- The audio recording
- The history of sends
Only what is useful goes to your tools. The rest never leaves your space, hosted in the European Union.
Access you grant, and access you withdraw.
Read the privacy policy- Official sign-inAccess is granted on the tool’s own page. Cantya never sees your password.
- Supervised accessAccess tokens are held by Composio, a sub-processor bound by the European Commission’s standard contractual clauses.
- Only what is neededOnly the summary and the useful information are sent. Data hosted in the EU.
- You stay in controlA connection drops? You are notified, and you reconnect or remove it.
By team
What each team does with them.
Customer service
Every request lands in the Teams support channel, with the summary and the link to listen again.
Sales
Appointments go into the sales reps’ calendars, prospect requests into Airtable.
Marketing
Requests captured on the Live chat and by message are added to the tracking sheet.
HR
Interviews are booked in the recruiting calendar, candidates logged in Notion.
Frequently asked questions
Connectors, plainly explained.
Another question?An advisor answers you or calls you back.Talk to the team
Do I need a developer?
No. You connect the tool on its official page and choose the rule. Not a single line of code.
What does Cantya read in my calendar?
Only your busy slots, so it offers free times only. It works with Google Calendar and Outlook (Microsoft 365).
Does the transcript go to my tools?
No. Only the summary and the useful information are sent. The transcript and the audio stay in your Cantya space.
Can I connect several accounts of the same tool?
Yes, for example one calendar per sales rep or one Slack channel per department.
How many automations can I create?
Up to twenty per company. You can pause, edit or delete them at any time.
Who can add or remove a connector?
Only the account holder.
They use it every day
What our customers say about it.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Hear Cantya
Watch your tools fill up during the demo.
Enter your number and Cantya calls you within a minute. Free, no sign-up.
Or book a demo with an expert- No commitment
- Hosted in the EU
- No code at all