01
Both hands in the trap
You are flat on your back under a unit, the phone buzzing in your back pocket. By the time you are up and your hands are rinsed, the caller has dialled the next plumber.
Plumber
A leak will not wait for your second free hand.
Cantya answers while you are under a sink, sizes up the emergency, notes the address and the slot, and leaves you the recap for the drive back to the van.
No commitment, hosted in the EU. Up and running in about ten minutes.
+44 7911 •• •• 749:06 am · SundayLive00:37
The hot water tank's leaking, the room's filling up.
Turn off the water and the power to the tank. Are you on the second floor? I'm putting you through right now.
Second floor, 8 Pasteur Road.
Call reportStraight transfer
- Address and floor noted
- Call put through to your line
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
Work out your real monthly cost
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Essentiel plan covers this volume: €79 a month, 600 minutes included.
It only takes 2 jobs won a month for the subscription to pay for itself.
When it rings out
Three moments you know by heart
02
The Sunday flood
A flat is taking on water on a Sunday morning. The caller works down six numbers and gives the job to the first one who answers, not to the cheapest.
03
The bathroom quote
A full refit gets decided over the phone, on a Tuesday at eleven, while you are running pipe at somebody else’s place.
Already set up
What Cantya already knows about your trade
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
Greeting as shipped
« [votre nom] plumbing, hello. How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Appointment types prepared
- Call-out
- Emergency call-out
Questions already known
- Do you handle emergencies?
- Yes, for a leak or water damage we prioritise the call-out.
- Do you charge a call-out fee?
- The call-out and diagnostic fees are explained when you book the appointment.
Your tools
Connected to what you already use
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Google Agenda WhatsAppREST API
What it does at your place
On your calls, concretely
It hears the emergency in the words
A leak, a backed-up drain, no hot water: on the terms you have marked as urgent it puts the call through instead of taking a message.
It notes how to get in
Address, floor, door code, whether there is a lift, and whether the water could be shut off. You set out knowing what you will find.
It commits to no price
A quote means seeing the pipework and its age. It says so, and gathers what you need to price the job when you call back.
It answers on a Sunday
Water damage does not keep your hours, and the job goes to whoever answered, not to whoever calls back on Monday.
What it does not do
Better said now than discovered later.
- Its outbound calls follow the script you wrote: it does not decide on its own who to call back, or what to say.
- It quotes no price and issues no estimate.
- It sends no SMS until our sender name is cleared by the carrier.
No detours
Three objections, met head on
« An emergency is no job for a robot. »
It is no job for voicemail either. Cantya recognises the words that mean urgency, a leak, a backed-up drain, no hot water, and puts the call straight through if that is the rule you set. The rest waits for your break.
« I do not want a price quoted on my behalf. »
Cantya names no figure. It gathers the nature of the problem, the address, the floor and the age of the installation, so that you price the job knowing what it is, instead of calling back to ask those questions.
« My customers ring me directly, that is enough. »
The ones who know you, yes. The ones who find you through a search call three trades within the same minute, and they do not call back.
They trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
- No commitment
Cancel any time, up and running in minutes.
Pricing
Simple pricing, no commitment
MonthlyYearly2 months free
Essentiel
65 €/month · billed yearly
948 € 780 € a year
- Pour démarrer en douceur.
- 600 minutes included
- ≈ 0,132 €/min
Most popular
Pro
149 €/month · billed yearly
2 148 € 1 788 € a year
- Le meilleur rapport pour un cabinet actif.
- 1500 minutes included
- ≈ 0,119 €/min
Premium
299 €/month · billed yearly
4 308 € 3 588 € a year
- Gros volume, le tarif le plus bas à la minute.
- 3600 minutes included
- ≈ 0,100 €/min
A rough guide
260 calls a month of about 2 minutes each make 520 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Your questions
You describe once what counts as an emergency in your trade. It asks the questions that settle it and applies your rule: straight transfer, or an appointment in a slot you have opened.
The next call gets answered.
Create your account, set your greeting, listen to the result.
Try it in 60s