21:40
“Do you deliver to Corsica?”
The contact form will only be read tomorrow. The visitor has already opened another website.
No answerLive chat
Your website answers your visitors, even at night.
Cantya answers on your website, backing up your team or full time. It understands the request, collects contact details and acts: appointment, quote, product advice, order tracking.
5.0/5 · Google ratingMultichannelAI voice agent, website chat, AI WhatsApp
ConnectorsCalendars, email, messages9:41
dupont-clinic.com
Dupont Clinic
Physio and check-ups.
CantyaAnswers right away
Do you have room on Thursday for a check-up?
Yes, Thursday at 10:30 or 16:00. Which suits you, and under what name?
16:00, Julie Morel.
Type your message…
Appointment booked
Thu. 16:00 · check-up
Contact added, text sent
Rooted in Nouvelle-Aquitaine
They trust Cantya
What happens today
Every unanswered question is a customer walking away.
12:15
“Can I come on Saturday?”
The whole team is in meetings or on a break. The question waits, the interest fades.
No answerSunday
“Where is my order?”
The customer writes, follows up, then leaves a review. Nobody saw the first message.
No answerFrom question to action
It doesn’t just answer. It handles the request.
Six settings you make once. The chat opens the conversation; what follows happens on the right channel, in your tools.
Step 1 · What it knows
Trained on your data
It reads your website, FAQ, documents and catalogue, then follows your instructions. It answers with your information and says when it doesn’t know.
Step 1 of 6
Trained on your data
- Website pages
- FAQ
- PDF documents
- Catalogue
- Prices
- Instructions
Getting started
No flow to draw. No knowledge base to fill in.
- 01
Give your website address
Cantya reads your pages, FAQ and opening hours. You add your documents and instructions.
Yousend your website address.
- 02
Test before publishing
Ask your hardest questions in the preview. Correct an answer, Cantya remembers it.
Youcorrect the answers in the preview.
- 03
Paste one line
On WordPress, Shopify, Webflow or a custom site, a single line of script is enough.
Youpaste the line, or hand it to your web agency.
- A single line to paste
- Works on every website
- No commitment
After the conversation
You know who wrote, why, and what was done.
Every conversation lands in your account, on the contact’s record with their calls and messages. The summary goes where you already work: by email, on Slack or on Teams.
Book a demoConversation summary
- Visitor
- Julie Morel, new customer
- Request
- A check-up this week
- Done by Cantya
- Appointment Thursday 16:00, contact details collected
- Next
- Confirmation sent by text. Nothing for you to do.
They use it every day
What our customers say about it.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Security and compliance
GDPR compliant. In every conversation.
Your DPO and your IT team will ask the right questions. The answers are in the product, not in a brochure.
- Hosted in the EUData encrypted in transit and at rest.
- The AI introduces itselfVisitors know they are writing to an AI from the first message, as the EU AI Act requires.
- Supervised processorsProcessing outside the EU under the European Commission’s standard contractual clauses.
- Every conversation tracedMessages, outcome and follow-up: who, when, what. Viewable and deletable.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Live chat
Your team answers live.
0 €for life
No payment card, no commitment.
Unlimited conversations
- Your team answers live
- 1 website, a chat window in your colours
- Shared inbox
- No automatic replies by the AI
- A “by Cantya” mention on the bubble
Essentiel
To get started gently.
2 months free
24 €excl. VAT / mo
288 € excl. VAT billed once a year
400 credits is about:
- ≈ 400 written conversations
- ≈ 100 text messages
Everything in Free, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Pro
For a busy business.
2 months free
65 €excl. VAT / mo
780 € excl. VAT billed once a year
1,250 credits is about:
- ≈ 1,250 written conversations
- ≈ 313 text messages
Everything in Essentiel, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Premium
For a high volume of conversations.
2 months free
149 €excl. VAT / mo
1 788 € excl. VAT billed once a year
3,200 credits is about:
- ≈ 3,200 written conversations
- ≈ 800 text messages
Everything in Pro, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Frequently asked questions
What people ask us before getting started.
Another question?An advisor answers or calls you back.Talk to the team
Do I need to know how to code?
No. You paste one line of script on your website. Your web agency does it in under five minutes.
What does it answer when it doesn’t know?
It says so, offers to leave a message or to be called back, and you get the request in your account. It never makes up a price or a deadline.
Does it speak other languages?
It answers in the visitor’s language, from your knowledge base in French.
Can I take over a conversation?
Yes. You see the conversations live and can reply instead of Cantya.
Which tools does it work with?
With your calendars, online shop, email, spreadsheets and team tools, among hundreds of connectors. If yours is missing, tell us.
Where does my visitors’ data go?
It stays in your Cantya account, hosted in the European Union. You view and delete conversations from your account.
Hear Cantya
Rather hear it? Cantya calls you within 60 seconds.
Leave your number: one minute on the phone to discover how it answers your customers. Free, no sign-up.
Or book a demo with an expert- Guided set-up
- GDPR, hosted in the EU
- No commitment