8:55
“What time do you open?”
The phone rings while you open up. Nobody picks up, the caller hangs up and looks for another number.
Missed callInbound calls
Your phone answers, even when you can’t.
Cantya picks up on overflow or full time, day and night, in six languages. It understands the request and acts on it: appointment, quote, after-sales, order.
5.0/5 · Google ratingMultichannelAI voice agent, website chat, AI WhatsApp
ConnectorsCalendars, email, messages9:41
inbound callCentral Garage
Cantya answers
live · 01:12Central Garage, hello! This is Cantya, the garage’s AI.
My brakes feel off. Do you have a slot?
Yes, Thursday at 8:30. Does that work?
Mute
Keypad
Speaker
Appointment booked
Thu. 8:30
Confirmation sent by text
Rooted in Nouvelle-Aquitaine
They trust Cantya
What happens today
A missed call is a customer calling someone else.
14:20
“I’d like to book an appointment.”
You are with a customer. Voicemail keeps a message you will hear tonight, if the caller leaves one.
Missed callSaturday
“It’s urgent, can you call me back?”
You are closed until Monday. The customer leaves no message and does not call back.
Missed callFrom call to action
It doesn’t take a message. It handles the request.
Six settings you make once. The phone opens the conversation; what follows happens on the right channel, in your tools.
Step 1 · What it knows
Trained on your data
Your website, FAQ, documents, catalogue, prices and instructions. It answers with your information, not generic knowledge, and says when it doesn’t know.
Step 1 of 6
Trained on your data
- Website
- FAQ
- PDF documents
- Catalogue
- Prices
- Calendar
- Instructions
Getting started
You keep your number. Cantya takes over.
- 01
Describe your business
Cantya reads your website, opening hours and documents. You add your instructions: what it may say, what it must pass on to you.
Yousend your website and instructions.
- 02
Call it yourself
Ask the questions you worry about. Not happy with an answer? You correct it, Cantya remembers.
Youtest and correct the answers.
- 03
Turn on call forwarding
With your phone provider, choosing when Cantya picks up.
Youchoose: every call, when busy, unanswered or out of hours.
- Your number stays the same
- No hardware to install
- No commitment
After the call
You know who called, why, and what was done.
Every call lands in your account with its transcript and recording. The summary goes where you already work: by email, on Slack or on Teams.
Book a demoCall summary
- Caller
- Mr Martin, new customer
- Reason
- Noise when braking
- Done by Cantya
- Appointment Thursday 8:30, brake check
- Next
- Confirmation sent by text. Nothing for you to do.
They use it every day
What our customers say about it.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Security and compliance
GDPR compliant. On every call.
Your DPO and your IT team will ask the right questions. The answers are in the product, not in a brochure.
- Hosted in the EUData encrypted in transit and at rest.
- The AI introduces itselfFrom the first sentence of every call, as the EU AI Act requires.
- Supervised processorsProcessing outside the EU under the European Commission’s standard contractual clauses.
- Every call tracedTranscript, outcome and follow-up: who, when, what.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Live chat
Your team answers live.
0 €for life
No payment card, no commitment.
Unlimited conversations
- Your team answers live
- 1 website, a chat window in your colours
- Shared inbox
- No automatic replies by the AI
- A “by Cantya” mention on the bubble
Essentiel
To get started gently.
2 months free
74 €excl. VAT / mo
888 € excl. VAT billed once a year
1,250 credits is about:
- ≈ 625 min of calls
- ≈ 1,250 written conversations
- ≈ 313 text messages
Everything in Free, plus:
- AI chatbot
- AI Voice Agent
Optional
The AI answers for you, and you can take over whenever you like.
Pro
For a busy business.
2 months free
165 €excl. VAT / mo
1 980 € excl. VAT billed once a year
3,200 credits is about:
- ≈ 1,600 min of calls
- ≈ 3,200 written conversations
- ≈ 800 text messages
Everything in Essentiel, plus:
- AI chatbot
- AI Voice Agent
Optional
The AI answers for you, and you can take over whenever you like.
Premium
For a high volume of conversations.
2 months free
374 €excl. VAT / mo
4 488 € excl. VAT billed once a year
8,100 credits is about:
- ≈ 4,050 min of calls
- ≈ 8,100 written conversations
- ≈ 2,025 text messages
Everything in Pro, plus:
- AI chatbot
- AI Voice Agent
Optional
The AI answers for you, and you can take over whenever you like.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Frequently asked questions
What people ask us before getting started.
Another question?An advisor answers or calls you back.Talk to the team
Do I need to change my number?
No. You turn on call forwarding with your provider and choose when Cantya picks up: all the time, when you are busy, unanswered or out of hours. You can switch it off at any time.
Do callers know they are talking to an AI?
Yes. Cantya introduces itself as Cantya and never pretends to be a person. The voice stays natural, female or male, as you choose.
What does it do when it doesn’t know the answer?
It says so, takes a message or offers to put the call through to you, and you get the request with its summary. It never makes up a price or a deadline.
What if the call is urgent?
You decide what counts as urgent. In that case, Cantya transfers the call or alerts you straight away, with the context.
Which tools does it work with?
With your calendars, email, online shop, spreadsheets and team tools, among hundreds of connectors. If yours is missing, tell us.
Where do recordings and data go?
Into your Cantya account, hosted in the European Union. You view and delete calls from your account.
Hear Cantya
Leave your number. Cantya calls you within 60 seconds.
One minute on the phone to hear how it would answer your customers. Free, no sign-up.
Or book a demo with an expert- Guided set-up
- GDPR, hosted in the EU
- No commitment