RestaurantWhatsApp
Do you have a table for 4 tonight?
Yes, at 7:30 pm or 9 pm. Which one?
9 pm.
Booked: 4 people, 9 pm.
Table bookedMessages · WhatsApp, Messenger, Instagram, Telegram
Your customers write. Cantya answers, on their messaging app.
Cantya answers within seconds on WhatsApp, Messenger, Instagram and Telegram. It offers slots, books appointments and hands over to your team when needed.
5.0/5 · Google ratingMultichannelAI voice agent, website chat, AI WhatsApp
ConnectorsCalendars, email, messages9:41
Salon ClaraBusiness account
Today
Hello, do you have room on Saturday for a haircut?
Hello! On Saturday I have 10:30 am or 2 pm. Which suits you?
2 pm, perfect.
Booked: Saturday 2 pm. See you then!
Appointment booked
Saturday 2 pm · haircut
Added to Google Calendar
Rooted in Nouvelle-Aquitaine
They trust Cantya
App by app
Four messaging apps, each with its own rules.
Cantya adapts to each app: what it can display, how long the conversation stays open, how your team takes over.
Your WhatsApp Business account
Customers write on WhatsApp. Cantya answers from your account.
Questions, slots, appointments: Cantya answers from your WhatsApp Business account and offers buttons and choice lists to speed things up.
- Reply buttons and choice lists
- Free replies for 24 hours after the customer’s last message
- After that, your team follows up with a Meta-approved template
- Photos, documents and voice notes passed to your team
WhatsApp
A delivery arranged in four messages
CustomerHello, do you deliver to Mérignac?
CantyaYes, Tuesday to Saturday. Shall I offer you a slot?
CustomerThursday morning if possible.
CantyaNoted: Thursday between 9 am and 12 pm.
- Business account
- Buttons and lists
- Meta-approved templates
The benefits
What your customers gain. What your team gains.
- An answer within secondsDay and night, weekends included.
- The same answers as on the phoneOne knowledge base for all your channels.
- Your existing accountsYour WhatsApp Business, your Facebook page, your Instagram account.
- One inboxThe four apps in one place, with each customer’s history.
- Your team stays in controlIt takes over a conversation whenever it wants. Cantya steps aside.
- Six languagesCantya answers in the customer’s language.
The interactions
What Cantya does in a conversation.
The same actions as on your phone line, adapted to writing.
- Answer questionsOpening hours, prices, access, terms, from your information.
- Offer slotsBased on your calendar’s availability.
- Book, move, cancelAn appointment, without back and forth.
- Take a messageNoted and passed to the right person.
- Arrange a callbackWhen the customer would rather talk to someone.
- Offer choicesButtons and lists on WhatsApp, Messenger and Instagram.
- Receive photos and documentsThey land in the conversation, for your team.
- Hand overYour team takes over the conversation from your account.
The scenarios
Four conversations, four trades.
Short exchanges that end with a concrete result.
Beauty salonInstagram
Can I move my Thursday appointment?
Of course. Friday 10 am or Saturday 3 pm?
Saturday.
Moved to Saturday 3 pm.
Appointment movedGarageMessenger
Here is a photo of the dent on my door.
Thank you, I’m passing it to the workshop with your quote request.
Can they call me back?
Yes, I’m noting your number: the workshop will call you back.
Photo and callback passed onHoliday rentalTelegram
What time can we arrive?
Check-in is from 4 pm.
Can someone call me about access?
Yes, I’m asking the team to call you back.
Callback arrangedExamples with fictional data.
Set-up
Ready in four steps, without a line of code.
- 01
You connect your accounts
WhatsApp Business, Facebook page, Instagram professional account or Telegram bot, from your account.
Youchoose which apps to open.
- 02
Cantya reuses your information
The same as for the phone: opening hours, prices, services, calendar.
Youadd what is specific to writing.
- 03
You set what it does on its own
Answer, book, take a message or hand over to the team.
Youchoose when your team takes over.
- 04
You follow every conversation
The four apps in one inbox, with each customer’s history.
Youtake over a conversation in one click.
- On your existing accounts
- Help with the connection
- No commitment
In full transparency
Better to say it before you find out.
Cantya answers customers who write. The rest happens with your team.
- Read photos and voice notesIt receives them and leaves them to your team, without analysing them for now.
- Send promotional messagesNo campaigns or bulk sending. Cantya answers those who write.
- Follow up on its own after 24 hoursOn WhatsApp, Messenger and Instagram, free replies stop 24 hours after the last message. On WhatsApp, your team can then send a Meta-approved template.
They use it every day
What our customers say about it.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » Don’t take our word for it.Leave your number: Cantya calls you back within 60 seconds and answers the way it would for your customers.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Live chat
Your team answers live.
0 €for life
No payment card, no commitment.
Unlimited conversations
- Your team answers live
- 1 website, a chat window in your colours
- Shared inbox
- No automatic replies by the AI
- A “by Cantya” mention on the bubble
Essentiel
To get started gently.
2 months free
40 €excl. VAT / mo
480 € excl. VAT billed once a year
700 credits is about:
- ≈ 700 written conversations
- ≈ 175 text messages
Everything in Free, plus:
- AI chatbot
- WhatsApp AIMessenger AIInstagram AITelegram AI
Optional
The AI answers for you, and you can take over whenever you like.
Pro
For a busy business.
2 months free
99 €excl. VAT / mo
1 188 € excl. VAT billed once a year
1,900 credits is about:
- ≈ 1,900 written conversations
- ≈ 475 text messages
Everything in Essentiel, plus:
- AI chatbot
- WhatsApp AIMessenger AIInstagram AITelegram AI
Optional
The AI answers for you, and you can take over whenever you like.
Premium
For a high volume of conversations.
2 months free
249 €excl. VAT / mo
2 988 € excl. VAT billed once a year
5,400 credits is about:
- ≈ 5,400 written conversations
- ≈ 1,350 text messages
Everything in Pro, plus:
- AI chatbot
- WhatsApp AIMessenger AIInstagram AITelegram AI
Optional
The AI answers for you, and you can take over whenever you like.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Frequently asked questions
Messages, in plain words.
Another question?An advisor answers or calls you back.Talk to the team
Do I need to create new accounts?
No. Cantya connects to your existing accounts: WhatsApp Business, Facebook page, Instagram professional account. For Telegram, you create a bot in your name.
How long does it take to get started?
The connection is made from your account. For WhatsApp, Meta may ask to verify your business, which sometimes takes several days. Our team helps you.
Can my team answer itself?
Yes. From your account, it takes over any conversation. Cantya stops answering while your team has control.
What happens to a photo or a voice note?
It lands in the conversation, visible to your team. Cantya does not analyse it yet and leaves it to your team.
Does the customer know they are talking to an AI?
Yes. Cantya says so in its first reply, as the European AI Act requires.
How is the price calculated?
Per conversation, with a volume included in your plan. Beyond it, each conversation is billed, with no cut-off. The details are in the grid below.
Hear Cantya
It answers in writing. Hear it on the phone too.
Enter your number, Cantya calls you within a minute. Free, no sign-up.
Or book a demo with an expert- Guided set-up
- GDPR, hosted in the EU
- No commitment