01
The Saturday claim
A bump, a burst pipe. The person is not looking for a decision, they are looking for what to do right now.
Insurance agency
The claim happens on a Saturday. The branch opens on Monday.
Cantya answers, gives the procedure you wrote, identifies the policy and schedules the callback. The policyholder knows what to do within the hour instead of waiting two days.
No commitment, hosted in the EU. Up and running in about ten minutes.
+44 7911 •• •• 2711:18 am · Saturday, branch closedLive00:37
I had a bump this morning, nobody's hurt, what do I do now?
Note down what happened, take some photos, and fill in the accident report with the other driver if you can. I'll take your policy number, and your adviser will call you back on Monday.
It's the policy under the name Burton.
Call reportClaim outside opening hours
- The procedure, exactly as you wrote it
- Callback booked, policy identified
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
Work out your real monthly cost
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Pro plan covers this volume: €179 a month, 1 500 minutes included.
It only takes 3 jobs won a month for the subscription to pay for itself.
When it rings out
Three moments you know by heart
02
The annual renewal
Calls bunch into a few days, between premium questions and requests to change cover.
03
The missed appointment
A prospect rings for a quote, reaches voicemail, and signs with the next broker the same day.
Already set up
What Cantya already knows about your trade
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
Greeting as shipped
« [votre nom] insurance, hello. How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Appointment types prepared
- Advisory appointment
- Policy / claim follow-up
Questions already known
- Do you compare several insurers?
- Yes, as a broker we compare offers to find the right one for you.
- How do I report a claim?
- Leave your contact details and your policy reference, an advisor will call you back quickly.
Your tools
Connected to what you already use
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Google Agenda Microsoft TeamsREST API
What it does at your place
On your calls, concretely
It gives the procedure to follow after a claim
The form to fill in, the photos to take, the notification deadline: what you wrote, said at the right moment rather than on Monday.
It identifies the policy before the callback
Name, policy number, nature of the request. The adviser opens the file before picking up the phone.
It answers outside branch hours
A bump happens on a Saturday. The line answers, and the policyholder knows what to do within the hour.
It books the advice appointments
A policy review, a quote request: the slot is taken during the call, not after three attempts to reach each other.
What it does not do
Better said now than discovered later.
- It notifies no claim, records it in no system, and never says whether damage is covered.
- It produces no quote and commits to no cover.
- It sends no text message while our sender is still waiting on the carrier’s approval.
No detours
Three objections, met head on
« A claim is not something a machine handles. »
It does not handle one, and does not pretend to: it notifies nothing and never says whether damage is covered. It gives the procedure you wrote and identifies the policy, which saves the file a day without committing the agency.
« Our clients have a named adviser, they want to speak to them. »
They do, and sooner: it takes down the policy and the reason, and the adviser rings back with the file open. You can also give it a list of numbers to put straight through to the right extension during branch hours.
« Questions about cover are too technical. »
Which is why it does not answer them. On any question of cover it takes a message or transfers, under your rule. A vague answer about cover commits the agency, and that is exactly the risk not to automate.
They trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
- No commitment
Cancel any time, up and running in minutes.
Pricing
Simple pricing, no commitment
MonthlyYearly2 months free
Essentiel
65 €/month · billed yearly
948 € 780 € a year
- Pour démarrer en douceur.
- 600 minutes included
- ≈ 0,132 €/min
Most popular
Pro
149 €/month · billed yearly
2 148 € 1 788 € a year
- Le meilleur rapport pour un cabinet actif.
- 1500 minutes included
- ≈ 0,119 €/min
Premium
299 €/month · billed yearly
4 308 € 3 588 € a year
- Gros volume, le tarif le plus bas à la minute.
- 3600 minutes included
- ≈ 0,100 €/min
A rough guide
420 calls a month of about 3 minutes each make 1 260 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Your questions
No. It takes down the policy, the nature of the event and a callback number, and gives the procedure. The formal notification goes through your own tools and deadlines, untouched.
The next call gets answered.
Create your account, set your greeting, listen to the result.
Try it in 60s