01
The morning peak
The whole practice is rung within the same quarter of an hour. The second caller waits, then calls another surgery.
GP surgery
Eight calls land between 8.00 and 8.12. One of them should reach you.
Cantya takes all eight in parallel, fills the same-day slots you held back, and transfers the one that matches the words you chose.
No commitment, hosted in the EU. Up and running in about ten minutes.
+44 7911 •• •• 548:12 am · Morning peakLive00:37
It's about my son, he's had a fever for two days, he needs to be seen.
The doctor's holding same-day slots. There's an 11:20 left. Can I take your name and his date of birth?
Martin, the third of March 2019.
Call reportEight calls in twelve minutes
- Seven booked into same-day slots
- The eighth transferred straight away
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
Work out your real monthly cost
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Pro plan covers this volume: €179 a month, 1 500 minutes included.
It only takes 7 jobs won a month for the subscription to pay for itself.
When it rings out
Three moments you know by heart
02
Mid-consultation
The phone rings while a patient is sitting across from you. Answering cuts the consultation short, not answering loses the call.
03
The requests that need no appointment
A repeat prescription, a result, a certificate. They tie up the line and sometimes a slot, without any need for either.
Already set up
What Cantya already knows about your trade
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
Greeting as shipped
« Doctor [votre nom]'s practice, hello. How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Appointment types prepared
- Consultation
- Extended visit
- Same-day urgent slot
Questions already known
- Do you accept health insurance?
- Yes, at the standard rate. Carte Vitale and top-up insurance are both accepted.
- Where can I park?
- There is free parking right outside the practice, and the "Mairie" bus stop is two minutes away.
Your tools
Connected to what you already use
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Google Agenda Microsoft TeamsREST API
What it does at your place
On your calls, concretely
It absorbs the eight o’clock rush
The morning peak lands in a few minutes. It takes every call in parallel, with no queue and no second caller left waiting.
It fills the same-day slots
You say how many you hold back and who they are for. It fills them in the order the calls come in and stops once they are gone.
It applies your interruption rule
The words that should pull you out of a consultation are the ones you wrote down. On those, and only those, it transfers.
It redirects what is not an appointment
Repeat prescription, test result, certificate: it gives the procedure you supplied instead of booking a consultation nobody needs.
What it does not do
Better said now than discovered later.
- It gives no medical advice and does no triage: it applies your keywords, nothing more.
- It records no clinical detail, only a short reason.
- It sends no text message while our sender is still waiting on the carrier’s approval.
No detours
Three objections, met head on
« A machine cannot judge whether a patient is seriously unwell. »
It does not judge, and that is written into what it does not do. It recognises the words you listed as grounds for interrupting you, and on those it transfers without thinking. Clinical triage stays yours.
« We already use a medical answering service. »
Many contracts cover office hours, which are the hours the practice is already staffed. Conditional forwarding lets you hand over only the morning peak, lunchtime and the evening, and compare on your own calls without cancelling anything.
« My older patients will be lost. »
What loses a caller is a keypad menu and a wait. It speaks, asks one question at a time, and lets anyone ask for a person at any point. The greeting is yours, with the name of the surgery.
They trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
- No commitment
Cancel any time, up and running in minutes.
Pricing
Simple pricing, no commitment
MonthlyYearly2 months free
Essentiel
65 €/month · billed yearly
948 € 780 € a year
- Pour démarrer en douceur.
- 600 minutes included
- ≈ 0,132 €/min
Most popular
Pro
149 €/month · billed yearly
2 148 € 1 788 € a year
- Le meilleur rapport pour un cabinet actif.
- 1500 minutes included
- ≈ 0,119 €/min
Premium
299 €/month · billed yearly
4 308 € 3 588 € a year
- Gros volume, le tarif le plus bas à la minute.
- 3600 minutes included
- ≈ 0,100 €/min
A rough guide
700 calls a month of about 2 minutes each make 1 400 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Your questions
Several, which is the most visible difference from a reception desk. Nobody waits and nobody hits an engaged tone during the morning peak. The exact number depends on how your line is configured.
The next call gets answered.
Create your account, set your greeting, listen to the result.
Try it in 60s