01
The seven o’clock rush
The floor is packed, the team is busy, and that is the hour people ring to ask about joining.
Gym
The gym is full, and there is nobody on the desk.
Cantya gives the hours, explains the memberships, books the trial sessions and takes the coaching requests while the team is out on the floor.
No commitment, hosted in the EU. Up and running in about ten minutes.
+44 7911 •• •• 027:34 pm · Floor packedLive00:37
Are you open Sunday morning? And do I need to sign up before I come?
Open 9 till 1 on Sundays. Your first session is a free trial, I can book you in now.
Go on then, Sunday at 10.
Call reportNobody on the desk
- Hours given without a wait
- Trial session booked
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
Work out your real monthly cost
A ballpark figure to start from, not a measurement: adjust it to fit your business.
The Essentiel plan covers this volume: €79 a month, 600 minutes included.
It only takes 3 jobs won a month for the subscription to pay for itself.
When it rings out
Three moments you know by heart
02
Sunday morning
The question is almost always about opening. With no answer, the caller assumes you are shut and does not come.
03
The September intake
Call volume doubles over three weeks, exactly when the desk has the least time to spare.
Already set up
What Cantya already knows about your trade
This block is not a written promise: it is the configuration shipped with your trade, the one you find when your account opens. All of it can be changed.
Greeting as shipped
« [votre nom] gym, hello! How can I help you? »
Your business name takes the place of the bracket, and you rewrite the whole sentence if it does not sound like you.
Appointment types prepared
- Trial session
- Personal training
Questions already known
- Is there a trial session?
- Yes, a trial session is offered so you can see the gym and try it out.
- Do you offer group classes?
- Yes, a class schedule is available for members.
Your tools
Connected to what you already use
Cantya books appointments in Google Calendar and alerts you where you already are. The rest waits on your dashboard.
Google Agenda Google SheetsREST API
What it does at your place
On your calls, concretely
It gives the opening hours, the same every time
It is the most frequent question and the one most quickly answered badly. It handles it identically, Sundays included.
It books the trial sessions
An enquiry becomes a visit during the call, instead of a number scribbled on a pad that someone may ring back.
It explains the memberships without selling them
Length, contents, what is included. The price and the signature stay at the desk, with a person in front of you.
It takes the personal training requests
Preferred slot, goal in one sentence, level. The coach rings back already knowing what it is about.
What it does not do
Better said now than discovered later.
- It sells no membership and commits nobody: the contract is signed at the desk.
- It gives no training advice and no workout programme.
- It sends no text message while our sender is still waiting on the carrier’s approval.
No detours
Three objections, met head on
« Our members use the app, not the phone. »
Members do. Prospects do not: someone weighing up two gyms rings, because they want an answer now and they do not have your app. That is precisely the population that is not yours yet.
« I do not want a machine talking about our rates. »
It will not, if you would rather it did not. By default it describes what each membership contains and points the caller to the desk for the figure and the signature. What it says is what you wrote, word for word.
« Our hours change over the holidays. »
You change them yourself, and it applies the new version from the very next call. That is more reliable than a recorded greeting nobody remembers to update on the first of August.
They trust us
Teams that answer with Cantya.
5,0/5Google rating · See the reviews Google review « J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » Google review « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » - Hosted in the EU
Data encrypted in transit and at rest.
- GDPR compliant
Sub-processors bound by the Commission’s standard clauses.
- The AI says so
From the first sentence, as the EU AI Act requires.
- No commitment
Cancel any time, up and running in minutes.
Pricing
Simple pricing, no commitment
MonthlyYearly2 months free
Essentiel
65 €/month · billed yearly
948 € 780 € a year
- Pour démarrer en douceur.
- 600 minutes included
- ≈ 0,132 €/min
Most popular
Pro
149 €/month · billed yearly
2 148 € 1 788 € a year
- Le meilleur rapport pour un cabinet actif.
- 1500 minutes included
- ≈ 0,119 €/min
Premium
299 €/month · billed yearly
4 308 € 3 588 € a year
- Gros volume, le tarif le plus bas à la minute.
- 3600 minutes included
- ≈ 0,100 €/min
A rough guide
300 calls a month of about 2 minutes each make 600 minutes. Compare that with the plans above.
This is not a measured average, only a starting point to place yourself.
Your questions
It can book a slot if the timetable is in the connected calendar. For a limited-place class run in dedicated software, it takes the request and your team confirms, rather than promising a place that no longer exists.
The next call gets answered.
Create your account, set your greeting, listen to the result.
Try it in 60s