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Education and training
During enrolment season, every call is an applicant.
Cantya picks up the calls of your school or training organisation, answers on programmes, dates and arrangements, and books guidance interviews in your calendar.
- Hosted in the EU
- GDPR compliant
- 6 languages
- 24/7
Ms GarnierApplicant · work-study BTSLive00:37
Hello, is your BTS in sales done as work-study? I haven’t found a company yet.
Yes, it runs as work-study over two years. A guidance interview can help you search.
Gladly. Wednesday afternoons suit me best.
Booked for next Wednesday at 2 pm, at the school. I’ve noted that you’re looking for a company.
Call reportInterview booked
- Wednesday 2 pm in Google Calendar
- Request noted in Notion
- Summary shared in Teams
Sent to
Rooted in Nouvelle-Aquitaine
They trust Cantya
The question you are asking
What does Cantya do for education and training?
In the education and training sector, Cantya takes calls from applicants, parents and companies, including during peak enrolment periods. It answers questions on programmes, start dates and the ways a course can be funded, working from your documents, books guidance interviews and notes registrations for open days.
A school or training organisation gets its calls in waves. In the weeks before a new intake, after an open day or when applications open, the line never stops, and the questions are often the same: the work-study rhythm, the level required, the dates of the next session, whether the course can be funded.
Cantya answers them with what you sent it: brochures, calendar, admission requirements, general information on the CPF (personal training account) or funding by an OPCO. It takes no position on a funding file. When an applicant wants to go further, it offers them a guidance interview and books it in your calendar.
In practice
How it gets set up
- 01
You upload your brochures and your calendar
Programmes, prerequisites, start and session dates, work-study rhythm, published fees. The documents you already give applicants are enough to start.
- 02
You create a “guidance interview” type
Its length, the time to leave between two interviews, its description. An open day can have its own type, with a capacity of several people.
- 03
Cantya informs and books
It answers on the courses, then offers a free slot to anyone who wants an interview. A parent who asks to talk to the head of studies is transferred to the number you designated.
- 04
Applicant follow-up fills itself in
Course sought, current level, situation (student, employee, jobseeker), contact details: the summary goes to your applications spreadsheet in Google Sheets, Airtable or Notion.
Connectors
What lands in your tools, call after call.
For this scenario, here is where Cantya files what it did. The other connectors plug in the same way, in two clicks from your workspace.
- Google CalendarThe appointment goes into the calendar, with its reason.01
- Google SheetsA row is added to the tracking sheet.02
- TeamsThe summary is posted in the Teams channel.03
All connectors
Before and after
What changes for your admissions office
| An overwhelmed academic office | Cantya | |
|---|---|---|
| The week before term starts | Calls pile up on voicemail | Every applicant is dealt with on the line |
| A question about the CPF | A different answer depending on who picks up | The general information you approved |
| An applicant who wants an interview | Called back when someone finds a moment | Interview booked in your calendar during the call |
| Registering for an open day | A name jotted on paper at reception | A place reserved within the set limit |
| A call on Sunday evening | Nobody, and the applicant compares with another school | Questions answered, contact details taken |
| The applicant file | Retyped from voice messages | Summary filed in your tracking tool |
They use it every day
What our customers say about it.
« J’ai mis Cantya en place pour gérer le SAV de ma boutique et franchement, ça m’enlève une bonne charge. Je m’y retrouve beaucoup mieux dans les demandes clients et je passe moins de temps dessus. » « On utilise Cantya pour prendre le relais sur nos appels quand on est déjà en intervention ou qu’on ne peut pas décrocher. C’est vraiment pratique, on évite de perdre des appels et nos clients ont toujours une réponse. Ça nous soulage beaucoup au quotidien. » « Nous utilisons ce service pour la relance de nos impayés et nous en somme très satisfaits. Un vrai gain de temps au quotidien, avec des retours positifs et une gestion beaucoup plus efficace. » « Je suis ravie de l’usage Canthya qui me permet de proposer un service conseil adapté à nos client architectes. Je conseille l’outil !! » « Très bonne expérience avec Cantya ! Service pratique, efficace et simple à utiliser. L’équipe est professionnelle, réactive et à l’écoute. Je recommande sans hésiter ! » GDPR compliant. On every exchange.
Read the privacy policy- Hosted in the European UnionData encrypted in transit and at rest.
- The AI identifies itselfIn the first sentence, on inbound and outbound calls alike, as the EU AI Act requires.
- Immediate opt-out“Don’t call me again” goes straight onto a list shared by all your campaigns.
- Every exchange loggedTranscript, outcome and follow-up: who, when, what.
Legal calling hours : Outbound calls Monday to Friday, 10 am to 1 pm and 2 pm to 8 pm. · Supervised subprocessors : Processing outside the EU is covered by the European Commission’s standard contractual clauses.
Pricing
Your AI agent from 24 € a month
Live chat is free for life: your team answers. With the AI chatbot, Cantya answers for you 24/7, and you add the AI voice agent or AI WhatsApp whenever you like. No commitment.
Essentiel
To get started gently.
2 months free
24 €excl. VAT / mo
288 € excl. VAT billed once a year
400 credits is about:
- ≈ 400 written conversations
- ≈ 100 text messages
Everything in Free, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Pro
For a busy business.
2 months free
65 €excl. VAT / mo
780 € excl. VAT billed once a year
1,250 credits is about:
- ≈ 1,250 written conversations
- ≈ 313 text messages
Everything in Essentiel, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Premium
For a high volume of conversations.
2 months free
149 €excl. VAT / mo
1 788 € excl. VAT billed once a year
3,200 credits is about:
- ≈ 3,200 written conversations
- ≈ 800 text messages
Everything in Pro, plus:
- AI chatbot
Optional
The AI answers for you, and you can take over whenever you like.
Credits are shared according to your use, between calls and written messages. Never cut off: the AI voice agent always picks up, and the AI chatbot switches back to Live chat once the credits are used up.
Frequently asked questions
Everything you need to know.
Another question?Our team will answer, with your use cases in front of them.Talk to the team
Can Cantya say whether a course is eligible for the CPF?
It repeats what you told it for each course. It checks nothing on Mon Compte Formation and takes no position on an individual’s situation: for a specific case, it takes a message or offers an interview.
Can it register visitors for an open day?
Yes, if you create an appointment type for the day, with a capacity. Cantya reserves a place while there are some left, and removes it if the person calls back to cancel.
Can the parents of an under-age pupil call?
Of course. Cantya answers in the same way and notes who is calling. If the parent wants to talk to someone at the school, the call is transferred to the number you designated.
Is a company looking for a work-study trainee handled?
Yes. Cantya takes down the company, the position, the course in question and the contact, then passes it all as a complete message to the team in charge of company relations.
See also
Other solutions
Your industry
The next call gets answered.
Show us your calls and we will show you what Cantya would do with them, or try it yourself in a minute.